What is Benefit Overpayment?
Benefit overpayment is a phrase used a lot by claimants (e.g. if they get overpaid) and by various government departments. So, how do benefit overpayments...
Benefit Payments if You Go to Prison (or Remand)
The information in this section explains what happens to your welfare benefits if you go to prison or get placed on remand in the United...
What Happens to Benefits When in Hospital
The information in this guide explains what you should do if you go into hospital while you are getting social security benefits. If you will...
How to Report a Change in Circumstances
People who claim welfare benefits need to report a change in circumstances – if and when it happens. In fact, reporting changes in your circumstances...
What is a DWP Compliance Officer Home Visit?
Getting a DWP home visit to check your benefit payment can be a little unnerving – especially if you don’t know what to expect. You...
Can I Get an Advance on My First Benefit Payment?
Are you a benefits claimant in financial need (e.g. cannot afford to wait for the first installment)? If so, you may qualify for an advance...
Becoming an Appointee for Someone Who Claims Benefits
Becoming an appointee for someone who claims benefits means you would have the legal right to deal with their claim. Once appointed, you will be...
What is the Payment Exception Service?
The Payment Exception Service is for benefit claimants who do not have access to a bank or building society account (including credit union or Post...
How Do I Contact My Local Jobcentre Plus?
Contact your local Jobcentre Plus office if you have an enquiry about new benefit claims, an existing benefit claim, or if you want to change...
DWP Penalty Policy for Benefit Overpayment
This section explains the Department for Work and Pensions (DWP) fixed rate penalty policy for benefit overpayments and how it occurs as a result of...